SHIPPING, RETURNS & EXCHANGES

Sorry, we don’t ship to P.O. Boxes.

There is a limit of one “ship to” address per order.

All stock items, with current product availability, will fulfill within 1-3 business days.

Shipments are delivered Monday through Saturday ONLY and is dependent upon product availability and order process time on customized items. Please be certain to give a physical ship to address (no P.O. boxes).

• Express shipping can take between 3 to 5 business days from product availability.

• Standard shipping can take between 7 to 10 business days from product availability.

NOTE:
*Transit times do not include order processing times*

If an item(s) is not in-stock at the time your order is fulfilled, the item(s) will be removed from your order and the remainder of your order will ship. You will receive an email notification upon shipment, referencing those items that were fulfilled, as well as those item(s) removed. The amount originally authorized on your payment will be adjusted accordingly and only reflect those item(s) fulfilled. To check on status of your order, login and go to your order in MY ACCOUNT or contact our support team.

Monat Gear accepts returns of all merchandise (excluding accessories and Business Cards) purchased on the official monatgear.com website. Returns must be postmarked and mailed within 30 days of the original order delivery date and be unworn with tags attached.

FINAL SALE ITEMS ARE NOT RETURNABLE.

Returns will be processed in 7-10 business day from receipt of returned items.

Approved returns will be refunded to the original form of payment. 

If a purchase is made via multiple forms of payment, you may only be refunded for the maximum amount charged to each account/card.

If you are returning an order from Alaska, PR or Hawaii please use the carrier of your preference and send it to:

ATTN: Monat Gear

10000 NW 15th Terr
Doral, FL 33172
United States

If you are returning from any other state from U.S. please click HERE to initiate a return. 

Monat Gear does not accept exchanges. If you are in need of a replacement, alternate size or item please purchase the new item and complete a return through the online portal below.

Sorry, we don't ship to P.O. Boxes.

All stock items, with current product availability, will fulfill within 1-3 business days.

• International Express – Typically take from 7 to 10 business days from product availability (depending on country).

• International Economy – Up to 21 business days from product availability (depending on country).

NOTE:
*Transit times do not include order processing times*

The recipient of shipments outside of North America will be responsible for paying duties and taxes (including VAT) upon receipt. Customs policies vary among countries, please contact your local customs office for additional information.

Customs charges are applied due to international trading standards/requirements and are not solely implemented by our shipping polices.

Monat Gear accepts returns of all merchandise (excluding accessories and Business Cards) purchased on the official monatgear.com website. Returns must be postmarked and mailed within 30 days of the original order delivery date and be unworn with tags attached.

Final sale items are not returnable.

Returns will be processed in 7-10 business day from receipt of returned items.

Approved returns will be refunded to the original form of payment. 

If a purchase is made via multiple forms of payment, you may only be refunded for the maximum amount charged to each account/card.

Use the carrier of your preference and send it to:

ATTN: Monat Gear

10000 NW 15th Terr
Doral, FL 33172
United States

Monat Gear does not accept exchanges. If you are in need of a replacement, alternate size or item please purchase the new item and complete a return through the online portal below.