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E-GIFT CARD LIMITATIONS
  • Gift cards are sold as unique digital codes. MONAT Gear does not create or ship physical gift cards.
  • Redeemable ONLY on the monatgear.com USA website
  • MONAT Gear currently only accepts US Dollars as a form of payment, and therefore the Electronic Gift Cards are issued and redeemable in the USA currency only.
  • At checkout, the Electronic Gift Card value will be subtracted from the order total. This includes tax and shipping.
  • Gift cards never expire.

Q: WHERE CAN I PURCHASE A MONAT GEAR ELECTRONIC GIFT CARD?

A: MONAT Gear Electronic Gift Cards are available for purchase on monatgear.com

Q: WHO CAN PURCHASE A MONAT GEAR ELECTRONIC GIFT CARD?

A: Any individual that visits monatgear.com can purchase a MONAT Gear Electronic Gift Card.

Q: WHAT IS THE MIN AND MAX AMOUNT THAT CAN BE ADDED TO A MONAT GEAR ELECTRONIC GIFT CARD.

A: MONAT Gear Electronic Gift Cards are only available for purchase in the following amounts of $25, $50, $75, $100, $150, $200

Q: CAN I USE A CREDIT CARD TO PURCHASE A MONAT GEAR ELECTRONIC GIFT CARD

A: Yes, a customer can pay with Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, and PayPal and debit cards with the Visa or Mastercard logo.

Q: WHERE CAN I REDEEM A MONAT GEAR ELECTRONIC GIFT CARD?

A: MONAT Gear Electronic Gift Cards are redeemable for merchandise online only at monatgear.com; during checkout, there is a Gift Card field where you can enter the electronic gift card number.

Q: HOW CAN I CHECK MY MONAT GEAR ELECTRONIC GIFT CARD BALANCE?

A: You can check your monatgear.com electronic gift card balance here: https://monatgear.com/pages/check-gift-card-balance

Q: ARE THERE ANY EXCEPTIONS FOR REDEEMING MONAT GEAR ELECTRONIC CARDS?

A: MONAT Gear Electronic Gift Cards cannot be used to purchase another MONAT Gear Electronic Gift Card.

Q: DO SALE PRICING, AND DISCOUNTS APPLY TO purchase MONAT GEAR ELECTRONIC GIFT CARDS?

A: No. Sales pricing and discount codes cannot be applied to purchasing a gift card. However, these discounts will apply to orders made using a MONAT Gear electronic gift card.

Q: CAN I COMBINE OR CONSOLIDATE MULTIPLE MONAT GEAR ELECTRONIC GIFT CARDS?

A: You may not consolidate or combine multiple MONAT Gear Electronic Gift Cards into one.

Q: HOW MANY MONAT GEAR ELECTRONIC GIFT CARDS CAN BE USED IN A SINGLE TRANSACTION?

A: Up to 5 MONAT Gear Electronic Cards can be used in a single transaction.

Q: CAN I RETURN MY MONAT GEAR ELECTRONIC GIFT CARD?

A: No, MONAT Gear Electronic Gift Cards are non-refundable.

Q: DOES MY MONAT GEAR ELECTRONIC GIFT CARD EXPIRE?

A: No, MONAT Electronic Gear Gift Cards do not expire.

Q: DOES MY MONAT GEAR ELECTRONIC GIFT CARD HAVE ANY FEES?

A: No, The Electronic Gear Gift Card has no fees.

Q: WILL I BE CHARGED TAX OR SHIPPING FEES WHEN PURCHASING AN ELECTRONIC GIFT CARD FROM MONATGEAR.COM?

A: Purchasing a gift card is not subject to tax or shipping. However, MONAT Gear tax rules apply to any order made with a gift card.

Q: DO SALE PRICING AND DISCOUNTS APPLY TO PURCHASING GIFT CARDS?

A: No. Sales pricing and discount codes cannot be applied to purchasing a gift card. However, these discounts will apply to orders made using a MONAT Gear Electronic Gift Card.

Q: CAN MONAT GEAR ELECTRONIC GIFT CARDS BE REDEEMED FOR CASH?

A: No, Monat Gear Electronic Gift Cards are not redeemable for cash, except where required by law.

Q: DOES THE GIFT CARD HAVE TO BE LINKED TO MY MONAT GEAR ACCOUNT?

A: No, the MONAT Gear Electronic Gift Card does not require a MONAT Gear account.

Q: CAN I RELOAD MY MONAT GEAR ELECTRONIC GIFT CARD?

A: No, Monat Gear Electronic Gift Cards are not reloadable.

Q: CAN I RETURN MY MONAT GEAR PRODUCT THAT I PURCHASED WITH A MONAT GEAR ELECTRONIC GIFT CARD?

A: Your MONAT Gear product can be returned in accordance with the MONAT Gear Returns Policy. Credits will be issued to the gift card from the original purchase. The refund is usually issued within 10 business days upon receipt and inspection of the returned product. During peak season it may take up to 15 business days for a refund to be issued. If a credit card was also used to complete the purchase being returned, those funds will return to the original form of payment.

Q: WHAT IF I PURCHASED MERCHANDISE WITH A GIFT CARD. HOW WILL SUCH ORDER BE REFUNDED?

A: Your MONAT Gear product can be returned in accordance with the MONAT Gear Returns Policy. Credits will be issued to the gift card from the original purchase. If a credit card was also used to complete the purchase being returned, those funds will return to the original form of payment.

Q: CAN I COMBINE THE REFUNDED AMOUNT TO ONE GIFT CARD IF I USED MULTIPLE MONAT GEAR ELECTRONIC GIFT CARDS ON AN ORDER?

A: Currently, we do not offer to combine or generate new cards to consolidate gift card amounts. Suppose a customer uses multiple gift cards and requires a refund of the entire order. In that case, Shopify will distribute those funds precisely as it was taken out of each gift card and cannot exceed the original amount taken out.

MONATGEAR.COM ELECTRONIC GIFT CARD TERMS & CONDITIONS

Last Updated: September 28, 2020

By using your monatgear.com electronic gift card, you agree to be bound by the following Terms and Conditions, so we recommend you read them carefully. These Terms and Conditions will be governed by United States law.

PURCHASING AN ELECTRONIC GIFT CARD

You can purchase electronic gift cards online at monatgear.com. Electronic gift cards are only redeemable for merchandise on monatgear.com.

Electronic gift cards purchased on monatgear.com will be sent to the email address provided at the time of ordering.

REDEEMING AN ELECTRONIC GIFT CARD

You can use your electronic gift card online on monatgear.com. You cannot exchange your gift card balance for cash or use the balance of the gift card to purchase another electronic gift card.

Upon redemption, any unused balance will remain in the original electronic gift card for future purchases and will not be redeemed or exchanged for cash, except where required by law.

EXPIRY

Your monatgear.com electronic gift card will not expire or decrease in value if unused.

VIEW BALANCE

You can check your monatgear.com electronic gift card balance here: https://monatgear.com/pages/check-gift-card-balance

MULTIPLE PAYMENT METHODS

The total order value for products purchased online with a gift card includes (i) the price of the product(s); (ii) sales tax, where applicable; and (iii) delivery charges, where applicable. If the order total is more than the balance on your gift card, the remaining sum must be paid for by another accepted payment method or another electronic gift card. The gift card balance will immediately be reduced following purchase.

CANCELLATION

Electronic gift cards cannot be returned or canceled after purchase.

LOST, STOLEN OR DAMAGED ELECTRONIC GIFT CARDS

We cannot replace your monatgear.com electronic gift card if it is lost, stolen or damaged. We are not responsible for any balance lost on a monatgear.com electronic gift card as a result of theft or fraud.

MONAT GEAR RESERVATION OF RIGHTS

MONAT Gear expressly reserves the right, in its sole discretion and subject to applicable law, to refuse, cancel, or hold electronic gift cards and orders for suspected fraud, for cards mistakenly issued in an incorrect denomination, or for other violations of gift card policies.

CONTACT US FOR MORE INFORMATION

If you require further information about these Terms and Conditions, or your use of the monatgear.com electronic gift card, please contact MONAT Gear customer service by email at support@monatgear.com.

CONDITIONS GÉNÉRALES DES CARTES-CADEAUX ÉLECTRONIQUES MONATGEAR.COM

Dernière mise à jour : le 28 septembre 2020

En utilisant votre carte-cadeau électronique monatgear.com, vous acceptez d’être lié par les Conditions générales suivantes, donc nous vous recommandons de les lire attentivement. Les présentes Conditions générales seront régies par les lois des États-Unis.

ACHAT D’UNE CARTE-CADEAU ÉLECTRONIQUE

Les cartes-cadeaux électroniques peuvent être achetées en ligne sur monatgear.com. Les cartes-cadeaux électroniques peuvent seulement être utilisées pour acheter de la marchandise sur monatgear.com. Les cartes-cadeaux électroniques achetées sur monatgear.com seront envoyées à l’adresse courriel fournie au moment de l’achat.

UTILISATION D’UNE CARTE-CADEAU ÉLECTRONIQUE

Les cartes-cadeaux électroniques peuvent être utilisées en ligne sur monatgear.com. Les cartes-cadeaux ne peuvent pas être échangées contre de l’argent comptant ou utilisées pour acheter une autre carte-cadeau électronique. Au moment de l’utilisation, le solde restant demeurera sur la carte-cadeau électronique initiale et pourra être utilisé pour des achats futurs. Il ne sera pas échangé contre de l’argent comptant, sauf là où la loi l’exige.

EXPIRATION

Votre carte-cadeau électronique monatgear.com n’expirera pas et ne perdra pas de la valeur si elle n’est pas utilisée.

VÉRIFICATION DU SOLDE

Vous pouvez vérifier le solde de votre carte-cadeau électronique monatgear.com ici : https://monatgear.com/pages/check-gift-card-balance

PLUSIEURS MODES DE PAIEMENT

La valeur totale des articles achetés en ligne avec une carte-cadeau comprend (i) le prix du ou des produits; (ii) la taxe de vente, le cas échéant; et (iii) les frais de livraison, le cas échéant. Si le total de la commande est supérieur au solde de la carte-cadeau, le montant restant devra être payé en utilisant un autre mode de paiement accepté ou une autre carte-cadeau électronique. Le solde de la carte-cadeau sera réduit immédiatement après l’achat.

ANNULATION

Les cartes-cadeaux électroniques ne peuvent pas être retournées ou annulées après l’achat.

CARTES-CADEAUX ÉLECTRONIQUES PERDUES, VOLÉES OU ENDOMMAGÉES

Il nous est impossible de remplacer votre carte-cadeau électronique monatgear.com si elle est perdue, volée ou endommagée. Nous ne sommes pas responsables du solde perdu sur une carte-cadeau électronique monatgear.com si vous êtes victime de vol ou de fraude.

RÉSERVE DE DROITS PAR MONAT GEAR

MONAT Gear se réserve expressément le droit, à sa seule discrétion et sujet aux lois applicables, de refuser, d’annuler ou de suspendre les cartes-cadeaux électroniques et les commandes en raison de soupçon de fraude, les cartes émises par erreur avec le mauvais montant ou toute autre violation des politiques concernant les cartes-cadeaux.

NOUS CONTACTER POUR DE PLUS AMPLES RENSEIGNEMENTS

Pour obtenir des renseignements additionnels sur les présentes Conditions générales ou l’utilisation de votre carte-cadeau électronique monatgear.com, veuillez contacter le Service à la clientèle de MONAT Gear en écrivant à support@monatgear.com ou supportfr@monatglobal.com

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